Contact Customer Service

Customer service is available to help with home delivery and digital access questions.
We are open from 6 a.m. to 5 p.m., Monday through Friday (CST), 6 a.m. to 10:00 a.m. Saturday (CST) and 6:45 a.m. to 1:00 p.m. Sunday (CST).

BY PHONE: at (800) 641-6882
BY EMAIL: [email protected].
Please remember when contacting us through email to give your complete address and name as it appears on your account so we may be as accurate as possible when accessing your account information.
ONLINE: Try our online account management tool MyPaper by clicking here. First Time Users will need your account number to register which you an obtain from our customer service department.

Submission Forms

• Letter to the editor
• Birth announcement
• Engagement announcement
• Wedding announcement
• Anniversary announcement
• Submit an Obituary

News

• Al GaspenyEducation Reporter[email protected]
• Dave PerozekMetro Editor479-872-5050479-872-5050[email protected]
• Doug ThompsonPolitics, Environment And Immigration[email protected]
• Garrett MooreRogers City Reporter, Health[email protected]
• John NeblingMetro Editor[email protected]
• Laurinda JoenksSpringdale City Reporter[email protected]
• Lisa ThompsonManaging Editor479-872-5168479-872-5168[email protected]
• Mike JonesBentonville/Benton County Reporter[email protected]
• Monica BrichFort Smith, River Valley Reporter[email protected]
• Ron WoodWashington County Courts, Public Transportation479-571-6465479-571-6465[email protected]
• Stacy RyburnFayetteville City Government Reporter[email protected]
• Tracy NealBenton County Courts, Crime[email protected]
• Thomas SaccenteFort Smith, River Valley Reporter[email protected]
• Tom SissomWashington County Government, Crime479-872-5047479-872-5047[email protected]

Business

• John MagsamNorthwest Business Reporter[email protected]
• Serenah McKayBusiness Reporter[email protected]

Design

• Annika KaijoDesigner[email protected]
• Chris SwindleNews Editor[email protected]
• Deb HarvellDesigner[email protected]
• Fran JohnsonAssistant News Editor479-872-5037479-872-5037[email protected]
• Mark MondierDesigner[email protected]
• Megan Lewis-ReedDesigner479-927-4707479-927-4707[email protected]

Features

• April WallaceProfiles Editor[email protected]
• Becca Martin-BrownFeatures Editor+14798725054+14798725054[email protected]
• Carin SchoppmeyerSociety Reporter479-872-5049479-872-5049[email protected]
• Monica HooperFeatures Writer/Music Editor[email protected]

Online

• Andrew JosephOnline Producer[email protected]
• Anthony ReyesOnline Editor[email protected]
• Benjamin CollinsOnline Producer[email protected]
• Matt JonesOnline Sports Director[email protected]

Opinion

• Art HobsonColumnist
• Fran AlexanderColumnist
• Greg HartonOpinion Editor479-872-5026479-872-5026[email protected]
• John BrummettColumnist[email protected]

Outdoors

• Flip PutthoffOutdoors[email protected]

Photography

• Andy ShupePhotographer479-571-6448479-571-6448[email protected]
• Charlie KaijoPhotographer[email protected]
• Hank LaytonPhotographer[email protected]
• J.T. WamplerPhotographer[email protected]
• Spencer TireyEditor479-872-5038479-872-5038[email protected]

Sports

• Chip SouzaSports Editor[email protected]
• Henry AppleSports Reporter[email protected]
• Nate AllenColumnist[email protected]
• Paul BoydSports Reporter[email protected]
• Rick FiresSports Reporter[email protected]
• Wally HallAssistant Managing Editor/Sports501-378-3411501-378-3411[email protected]

Administration

• Brent PowersPresident+14795716449+14795716449[email protected]
• Brian HuntleyCreative Services Manager[email protected]
• Carla GardnerDirector Of Finance[email protected]aonline.com
• Jim TollySubscriber Services Director479-684-5515479-684-5515[email protected]
• Rusty TurnerEditor479-872-5001479-872-5001[email protected]