Contact Customer Service
Customer service is available to help with home delivery and digital access questions.
We are open from 6 a.m. to 6 p.m., Monday through Friday (CST), 6 a.m. to 12:30 p.m. Saturday (CST) and 6:45 a.m. to 3:30 p.m. Saturday (CST).
BY PHONE: at (800) 641-6882
BY EMAIL: Click the following link to E-Mail Customer Service.
Please remember when contacting us through email to give your complete address and name as it appears on your account so we may be as accurate as possible when accessing your account information.
ONLINE: Try our online account manaagement tool MY PAPER by clicking here. (This feature not currently available in the Chrome browser.) First Time Users will need your account number to register which you an obtain from our customer service department.
Submission Forms
- Letter to the editor
- Birth announcement
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- Wedding announcement
- Anniversary announcement
- Submit an Obituary
News
- Jaime AdameUniversity Of Arkansas Reporter479-571-6490479-571-6490jadame@arkansasonline.com
- Bill BowdenNorthwest News Reporter479-571-6452479-571-6452bbowden@nwaonline.com
- Alex Goldenagolden@nwadg.com
- Melissa GuteBentonville City Reportermgute@nwaonline.com
- Dave HughesFort Smith Bureau Reporter479-785-9966479-785-9966dhughes@arkansasonline.com
- Charlie KaijoPhotographerckaijo@nwaonline.com
- Donna LoncharCity Editor479-571-6429479-571-6429dlonchar@nwaonline.com
- Tracy NealBenton County Courts Reportertneal@nwaonline.com
- Dave PerozekBenton County Education Reporter479-872-5050479-872-5050dperozek@nwaonline.com
- Stacy RyburnFayetteville City Reporter479-571-6403479-571-6403sryburn@nwadg.com
- Tom SissomBenton County Reporter479-872-5047479-872-5047tsissom@nwaonline.com
- Christie SwansonCity Editor479-927-4709479-927-4709cswanson@nwaonline.com
- Doug ThompsonSpecial Projects And Political Editor479-872-5127479-872-5127dthompson@nwaonline.com
- Ron WoodWashington County Courts Reporter479-571-6465479-571-6465rwood@nwaonline.com
Business
- John MagsamNorthwest Business Reporter479-365-2922479-365-2922jmagsam@arkansasonline.com
- Nathan OwensReporternowens@arkansasonline.com
Design
- Eric BurneyDesignereburney@nwadg.com
- Joshua CookDesigner
- John DunnDesigner479-927-4712479-927-4712jdunn@nwaonline.com
- Ben GriggsDesigner479-872-5183479-872-5183bgriggs@nwaonline.com
- Monica HooperDesigner
- Fran JohnsonAssistant Editor479-872-5037479-872-5037fjohnson@nwaonline.com
- Megan LewisDesigner479-927-4707479-927-4707megan.doyle@nwaonline.com
- John NeblingEditor479-872-5032479-872-5032jnebling@nwaonline.com
- Kathy ReedDesigner479-872-5009479-872-5009kreed@nwaonline.com
- Chris SwindleDesigner479-927-4706479-927-4706cswindle@nwadg.com
Features
- Deb HarvellReporterdharvell@nwadg.com
- Lara HightowerFeatures Reporterlhightower@nwadg.com
- Laurinda JoenksReligion Reporterljoenks@nwaonline.com
- Becca Martin-BrownFeatures Editor479-872-5054479-872-5054bmartin@nwaonline.com
- Jocelyn MurphyAssistant What's Up! Editor479-872-5176479-872-5176jmurphy@nwadg.com
- Carin SchoppmeyerSociety Reporter479-872-5049479-872-5049cschoppmeyer@nwaonline.com
Online
- Matt JonesOnline Sports Directormojones@nwadg.com
- Mary JordanOnline Writermjordan@nwadg.com
- Garrett MooreOnline Writergmoore@nwadg.com
- Anthony ReyesOnline Editor479-365-2944479-365-2944treyes@nwadg.com
Opinion
- John BrummettColumnistjbrummett@arkansasonline.com
- Greg HartonOpinion Editor479-872-5026479-872-5026gharton@nwaonline.com
Outdoors
Photography
- Ben GoffPhotographerbgoff@nwaonline.com
- David GottschalkPhotographerdgottschalk@arkansasonline.com
- Charlie KaijoPhotographerckaijo@nwaonline.com
- Andy ShupePhotographer479-571-6448479-571-6448ashupe@nwaonline.com
- Spencer TireyEditor479-872-5038479-872-5038stirey@nwaonline.com
- J.T. WamplerPhotographerjwampler@nwaonline.com
Sports
- Nate AllenColumnist
- Henry AppleSports Reporter479-271-3715479-271-3715happle@nwaonline.com
- Paul BoydSports Reporter479-619-2565479-619-2565pboyd@nwaonline.com
- Rick FiresSports Reporter479-872-5131479-872-5131rfires@nwaonline.com
- Wally HallAssistant Managing Editor/Sports501-378-3411501-378-3411whall@arkansasonline.com
- Chip SouzaEditor479-872-5131479-872-5131csouza@nwaonline.com
Administration
- Robin ArcherDirector Of Human Resources479-571-6404479-571-6404rarcher@nwadg.com
- Eric GilreathDigital Audience & Technology Director479-571-6484479-571-6484egilreath@nwadg.com
- Brian HuntleyCreative Services Manager479-571-6470479-571-6470bhuntley@nwadg.com
- George LoftusPrint Circulation Director479-684-5505479-684-5505gloftus@nwaonline.com
- Todd NelsonPresident479-571-6405479-571-6405tnelson@nwaonline.com
- Brent PowersDirector Of Advertising & Marketing479-571-6449479-571-6449bpowers@nwadg.com
- Sandy ThompsonDirector Of Finance479-571-6432479-571-6432sthompson@nwaonline.com
- Rusty TurnerEditor479-872-5001479-872-5001rturner@nwaonline.com
- Ara WilsonFlypaper Agency Manager479-841-3595479-841-3595awilson@customerswhostick.com