Brands' efforts on race face scrutiny

Protest solidarityseen as too little

In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)
In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)

SEATTLE -- After hitting the streets to protest racial injustices, Sharon Chuter was disillusioned by the number of corporate brands posting "glossy" messages spouting support for black lives.

The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, came up with a social media challenge to test the sincerity of the companies: She started the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives.

The hashtag has been viewed widely, amassing nearly 100,000 Instagram followers in a week. Chuter said it's a wake-up call for many businesses who couldn't see or didn't take seriously enough the silent racism and prejudices that hold black people back in their own workplaces.

"Reflection is painful," Chuter said. "The truth hurts, and I just felt like brands didn't want to do it."

As protests over police brutality have occurred across the country over the past two weeks, The Associated Press reviewed the diversity reports of some of the biggest companies pledging solidarity with their black employees as well as the black community, and found that their efforts to recruit, maintain and promote members of minority groups within their own ranks have fallen short.

Microsoft has been posting powerful quotes from black employees on Twitter describing how racism takes a toll on their lives. One employee, Phil Terrill, talked about the death of George Floyd, a handcuffed black man who pleaded for air as a white Minneapolis police officer pressed his knee against Floyd's neck for several minutes, sparking protests around the globe.

"It should not take the death of Black people at this magnitude to inspire everyone to be an ally," Terrill is quoted as saying.

MICROSOFT, AMAZON

At Microsoft, 4.4% of its global workforce across all brands, including retail and warehouse workers, identify as black, and less than 3% of its U.S. executives, directors and managers are black, according to the company's 2019 diversity and inclusion report.

Microsoft Chief Executive Officer Satya Nadella addressed the issue in an email to employees, saying the company "must change first" if it wants to help change the world, and that it's investing in its talent pipeline by expanding connections with Historically Black Colleges and Universities.

″In order to be successful as a business in empowering everyone on the planet, we need to reflect the world we serve," Nadella said.

Amazon is prominently displaying "Black Lives Matter" on its platforms, and CEO Jeff Bezos has been posting on Instagram racist emails he's received from consumers who are unhappy with the company for taking a stance.

But the company itself has been accused of hypocrisy because of workers' complaints of unsafe conditions at warehouses during the coronavirus pandemic. An AP analysis found that more than 60% of warehouse and delivery workers in most cities are minority-group members. Amazon's 2019 workforce data shows about 8% of its managers in the U.S. are black, compared with nearly the 60% of managers who are white.

Courtenay Brown, 29, who sorts packages at the Amazon fulfillment center in Avenel, N.J., said she believes Amazon's messages supporting justice and equal opportunity for blacks are not genuine. She said most of the employees she works with at the center are racial minorities, but the higher-ups are white.

"As a black woman, I feel like it is empty words," she said. "They don't help our struggles. Everyone wants to join in and profit from us."

WORKFORCE RATIO

In the U.S., black people account for 12% of the overall workforce, but only 8% of management jobs, said University of Virginia professor Laura Morgan Roberts. The number of black CEOs of Fortune 500 companies peaked in 2002 with 12. Today there are just four.

Roberts' research looking at the careers of Harvard business school graduates found that black alumni got fewer prime opportunities, such as global assignments, than white graduates with the same degree.

"They're saying, 'We've got the qualifications but we can't get into the inner circle,'" Roberts said.

Adidas, which responded to Floyd's death and the subsequent protests by crossing out the word "Racism" on an Instagram post, acknowledged its own shortcomings after a growing group of employees called out the company for its lack of diversity.

Nike has long been viewed as an "insider" brand among black consumers because of its lucrative and high-profile sponsorship deals with prominent black athletes.

The Portland, Ore.-area company famously took on the racial injustice issue head-on with its ad campaign featuring former NFL quarterback Colin Kaepernick. Last week, it revealed a new video ad in response to the protests that bore the words: "For once, don't do it." The ad, a twist on its "Do it" motto, urged viewers not to "pretend there's not a problem in America."

Yet a look at who is leading the business shows a disconnect between what the brand projects and how it actually operates.

Though whites make up less than half -- 43% -- of its total U.S. workforce, 77% of its high-ranking vice presidents companywide are white, according to Nike's 2019 numbers on representation in its leadership.

Information for this article was contributed by Anne D'Innocenzio of The Associated Press.

In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)
In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)
In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)
In this Wednesday, June 10, 2020, photo, Sharon Chuter poses for a portrait in Los Angeles. After hitting the streets to protest racial injustices last week, Chuter was disillusioned by the number of corporate brands posting “glossy” messages spouting support for black lives. The 33-year-old founder of Uoma Beauty, a cosmetics company that caters to black women, launched the #pulluporshutup campaign on Instagram to push brands to reveal the racial makeup of their corporate workforce and executives, and the hashtag has since gone viral. (AP Photo/Ashley Landis)

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