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Customers rank Wal-Mart worst in patron service

Experts say low-price draw can offset bad experience

Posted: March 9, 2014 at 3:03 a.m.

What Wal-Mart Stores Inc. provides in the form of low price and access, it lacks in customer satisfaction.

This story is only available from our archives.

Business, Pages 69 on 03/09/2014

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