A fundamental flaw

Make that another fundamental flaw

Posted: December 2, 2013 at 4:05 a.m.

YOU’RE at your doctor’s office at the agreed-upon time. You smile at the receptionist, sign in, and have a seat. Maybe you’ll be called back to the desk a few minutes later to take care of your co-pay. Nice to see you again today, Mrs. Patient. Is this just a check-up ? Oh, that darned muscle cramp again? We’ll get you back to the doctor as soon as we can.

This story is only available from our archives.

Editorial, Pages 12 on 12/02/2013