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Sam's Club testing option to shop, ship

by Serenah McKay | July 14, 2021 at 9:48 a.m.
File- This Feb. 23, 2018, file photo shows shoppers leaving a Sam's Club in Pittsburgh.

Sam's Club, the warehouse division of Walmart Inc., is testing a service called Scan & Ship that lets in-club shoppers order items to be delivered to their homes.

Scan & Ship is integrated into the Scan & Go feature in the Sam's Club app. Members can order items while in the store and have them shipped to their homes, usually within three to five business days.

The service is especially useful for large items such as grills, play sets, mattresses and patio furniture.

Sam's Club is piloting Scan & Ship in three clubs -- Murrieta, Calif., and McKinney, Texas; and the technology innovation lab Sam's Club Now in Dallas.

The trial will let Sam's Club get member feedback on Scan & Ship and make any tweaks before it's rolled out to more areas.

Scan & Ship was developed in an internal program called the Innovation Jam, Sam's Club's chief technology officer, Vinod Bidarkoppa, said in a news release. The two-day, "sprint-like" event "encourages associates to collaborate and develop prospective retail technology solutions," he said.


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