Google counting on human hands

Tech giant adds workers to clamp down on content abuses

Posted: February 2, 2018 at 1:55 a.m.

Google Chief Executive Officer Sundar Pichai has frequently touted artificial intelligence as vital to humanity, but the company is increasingly dealing with people problems.

MENLO PARK, Calif. -- Google Chief Executive Officer Sundar Pichai recently declared that artificial intelligence fueled by powerful computers was more important to humanity than fire or electricity. And yet the search giant increasingly faces a variety of messy people problems as well.

This story is only available from our archives.