Hundreds of Google employees, upset at the company's decision to secretly build a censored version of its search engine for China, have signed a letter demanding more transparency to understand the ethical consequences of their work.
In the letter, which was obtained by The New York Times, employees wrote that the project and Google's apparent willingness to abide by China's censorship requirements "raise urgent moral and ethical issues." They added, "Currently we do not have the information required to make ethically-informed decisions about our work, our projects, and our employment."
The letter is circulating on Google's internal communication systems and is signed by about 1,000 employees, according to two people familiar with the document, who were not authorized to speak publicly.
The protest presents another obstacle for Google's potential return to China eight years after the company publicly withdrew from the country in protest of censorship and government hacking. China has the world's largest Internet audience but has frustrated U.S. tech giants with content restrictions or outright blockages of services including Facebook and Instagram.
It is also the latest example of how Google's outspoken workforce has agitated for changes to strategy. In April, the Internet company's employees spoke out against its involvement in a Pentagon program that uses artificial intelligence to improve weaponry. By June, Google said it would not renew a contract with the Pentagon for artificial intelligence work.
Google's interest in bringing search back to China came to the forefront earlier this month, when reports surfaced that the company was working on a search app that restricts content banned by Beijing. The project, known internally as Dragonfly, was developed largely in secret, prompting outrage among employees who worried they had been unwittingly working on technology that would help China withhold information from its citizens.
"We urgently need more transparency, a seat at the table, and a commitment to clear and open processes: Google employees need to know what we're building," the letter said.
The letter also called on Google to allow employees to participate in ethical reviews of the company's products, to appoint external representatives to ensure transparency and to publish an ethical assessment of controversial projects. The document referred to the situation as a "code yellow," a process used in engineering to address critical problems that affect several teams.
Google declined to comment on the letter. It has said in the past that it will not comment on Dragonfly or "speculation about future plans."
In 2010, Google said it had discovered that Chinese hackers had attacked the company's corporate infrastructure in an attempt to access the Gmail accounts of human rights activists. The attack, combined with government censorship, drove Google to pull its search engine from the country.
The exit from China was a seminal moment for the company -- a symbol of idealism captured by Google's unofficial motto of "Don't Be Evil." At the time, Chinese Internet users marked the loss of Google's search engine by laying flowers at the company's Beijing offices in what became known as an "illegal flower tribute." A possible re-entry to China, according to current and former employees, is a sign of a more mature and pragmatic company.
Google has maintained a significant presence in China even though its flagship services are not accessible in the country. Last year, Google announced plans for a research center in China focused on artificial intelligence. And it has introduced translation and file management apps for the Chinese market. Google now has more than 700 employees in China.
Google's work on Dragonfly is not a guarantee that its search engine will be welcomed back to China. The government would have to approve its return and it has kept U.S. technology firms like Facebook at arm's length, opting instead to work closely with homegrown Internet behemoths.
Some employees are in favor of re-entering China, arguing that exiting the country in protest of censorship has done little to pressure Beijing to change its position while it has made Google nonessential among the world's largest base of Internet users.
When Google pulled out of China in 2010, Sergey Brin, the company's co-founder, said it objected to the country's "totalitarian" policies when it came to censorship, political speech and Internet communications. If anything, China has only tightened its controls in the last eight years -- leaving the company in a bind for how to justify its return.
"You can never satisfy a censor, particularly the ones in China," said Charles Mok, a member of the Hong Kong Legislative Council who advocates for information technology and who is affiliated with the territory's democratic camp.
Google is probably facing intense pressure to introduce more of its products in China, Mok said, but added that the company would lend legitimacy to government censorship if it debuted a censored search product in China.
"Then the Chinese government can say, 'Google is OK with it too,'" he said.
Business on 08/17/2018