Health site’s no-browsing design panned
High volume of account setups on federal portal triggered glitches, experts say
Posted: October 9, 2013 at 5:44 a.m.
A decision by the Obama administration to require that consumers create online accounts before they can browse health-overhaul insurance plans appears to have led to many of the glitches that have frustrated customers, independent experts said.
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Front Section, Pages 1 on 10/09/2013