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Twenty questions

Posted: December 31, 2012 at 4:30 a.m.

Here are 20 vital questions for New Year 2013. In every case, the answer is ”probably not.” 1. Will the telephone companies, the credit card issuers and every other organization stop torturing their customers with automated phone systems that deny the right to speak to a human being?

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Editorial, Pages 10 on 12/31/2012

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