McDonald’s sets sights on speeding food-delivery time
Chain aims to boost satisfaction, add to recession’s customer gains
Posted: November 15, 2009 at 3:44 a.m.
At a McDonald’s Corp. test kitchen in an unmarked Illinois warehouse, next year’s menu plan for the United Kingdom has hit a snag. When the visiting British team adds wrap sandwiches, service slows.
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Business, Pages 75 on 11/15/2009
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